Privacy policy
Effective Date: January 13, 2025
This Privacy Policy explains how Domaine Esprit ("we," "us," or "our") collects, uses, and discloses information about you when you visit our website (the "Site"), place an order for our wines, or otherwise interact with us.
1. Information We Collect
Information You Provide:Personal Information: When you place an order, create an account, contact us, or participate in surveys, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.
Account Information: If you create an account on our Site, we may collect information such as your username and password.
Information Automatically Collected:Usage Information: When you visit our Site, we may automatically collect information about your device and your interaction with our Site, such as your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other usage statistics.
Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activity and to personalize your experience on our Site.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders, including order confirmations, shipping updates, and customer service inquiries.
To improve our Site and our products and services.
To personalize your experience on our Site.
To send you marketing communications, such as newsletters, promotions, and special offers.
To analyze website traffic and gather demographic information.
To protect against fraud and other illegal activities.
To comply with legal and regulatory requirements.
3. Disclosure of Your Information
We may disclose your information to:
Third-party service providers: We may share your information with third-party service providers who assist us with our business operations, such as payment processors, shipping carriers, and marketing platforms.
Business partners: We may share your information with our business partners for marketing purposes.
Legal authorities: We may disclose your information to law enforcement or other government officials as required by law or in response to a lawful request.
Other parties with your consent: We may disclose your information to other parties with your consent.
4. Data Security
We take reasonable measures to protect the security of your information. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Choices
You can make choices about how we use your information, including: Marketing communications: You can opt-out of receiving marketing emails from us by clicking the unsubscribe link in any email we send you.
Cookies: You can control the use of cookies through your browser settings.
6. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our Site and updating the "Effective Date" at the top of this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]